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scam ??

denny in Beccles
Hi had a phone call from some one who said they where from windows 7 that I had a problem with my P/C . told  them did not want to  now. And put the phone down . As if i have a problem take it to the computer shop in Beccles . Is it a scam ? they then take over your p/c then need your pin number to fix as you have to pay ? any one come across this .

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